How an Expert Session works, step by step

Sign in to your Resumere account. In the left sidebar, every service done by a human expert is listed under Expert Services. Click Expert Session.

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1. 1Expert Services → Expert Session

The top of the page shows what's included and whether your balance covers it. Then fill in Your target: the role you're aiming for, your experience level, the type of company you want, and your career goal or biggest challenge. The more specific the goal, the more useful the call.

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1. 1Your balance, and a link to buy credits if you're short
2. 2How it works: the short version of this guide
3. 3Your target role and experience

Add your LinkedIn URL and upload your resume as a PDF, so your expert can read up before the call. The Ready to submit panel ticks off each part and shows the cost and your balance after paying. Click Submit for expert insights.

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1. 1Your LinkedIn profile URL
2. 2Your resume (PDF)
3. 3Cost and balance after
4. 4Submit for expert insights

As soon as you submit, a career expert is matched to you and you land on your request page. Your first two steps, Add your CV and Tell us about your goals, are already ticked from the brief you just filled in.

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1. 1Your expert's name, and a quick tour of the page
2. 2Your turn: propose times for the call
3. 3Your progress: all six steps
4. 4Tabs: Chat, Vault, Files, Activity

Scroll to Your 1:1 session. Pick up to three dates and times that suit you, add what you'd like to focus on if you want, and click Propose times. Times are shown in your own time zone.

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1. 1Up to three preferred times
2. 2Propose times

Until your expert confirms, the card shows the times you offered. Click Change times if your plans change.

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1. 1Waiting for your expert to confirm
2. 2Change times

Your expert confirms one of your times and adds the video link. You're notified in the app, by email with a calendar invite, and on WhatsApp if you've added your number, plus a reminder before the call. At the time, click Join the call.

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1. 1Join the call
2. 2Reschedule or cancel the session

After the call, your expert writes up what you agreed and a numbered action plan, usually within a day. It appears in the session card on your request page, and the tracker shows Every step is complete.

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1. 1Summary of what you agreed
2. 2Your action plan, step by step

Your chat stays open for 7 days, so send your expert progress on the action items or any questions that come up.

All your expert requests live under My Requests in the sidebar, each with its progress, your expert and their latest message.

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1. 1Your request, its progress and the latest message
2. 2Filter by status